Some information for carers

'If someone in your family has schizophrenia, you need understanding, love and support from others. No one causes schizophrenia, just as no one causes diabetes, cancer or heart disease. You are not to blame - and you are not alone' (Expert Consensus Treatment Guidelines for Schizophrenia).

Coming to terms with a diagnosis of schizophrenia can be difficult for everyone, including close relatives and friends. You may experience feelings of confusion, shock, guilt, fear, isolation or even relief, and while these are all normal feelings, you should seek help in coming to terms with them. One of the best things you can do for yourself as a relative or friend of someone who has been diagnosed with schizophrenia, is to learn as much as you can about the condition. The information in this section will provide you with a solid basis from which to start and we urge you to read through its contents. When you have some more time, you can find out more by looking through our list of recommended web sites, by joining a support group and talking to others who have had similar experiences, by talking to a trusted health professional or by phoning teh Fellowship's Helpline. By arming yourself with knowledge and allying yourself with other carers and helping professionals, you are providing yourself with the essential tools for living well with schizophrenia.

Some practicalities

It would be reassuring if the medication used to treat schizophrenia removed all the distressing signs of the illness but this unfortunately is not always the case, with some negative symptoms usually remaining (although newer antipsychotics are more effective in dealing with these) and in some circumstances, positive symptoms reappearing. Following are some practicalities which others have found helpful in living effectively with schizophrenia.

Providing structure
A structured environment means providing familiar and manageable routines and expectations. As a family, agree on house-rules and acceptable behaviour, and decide on what actions are to be taken should those rules be broken. Make sure you follow through with these agreements. Being consistent in your attitudes and behaviour will enforce your family structure.

Helping with motivation
It is a good idea to encourage your relative to participate in activities wherever possible but try to keep these activities familiar in the beginning. Gradually introduce more stimulation through newer routines, people and activities as too fast a re-introduction may seem disturbing or even threatening. Where possible, start where the person shows any interest in an activity, and where they might become involved with encouragement.

Keeping it simple
Schizophrenia can affect people's ability to make decisions: people may change their minds frequently or they may take what seems to you to be a long time in coming to simple decisions. While this may seem to be an act of stubbornness or a deliberate attempt to irritate others, it's important to remember that a mental illness can impair the decision-making functions of the brain, and that someone who is affected is likely to have genuine difficulty with what seems so easy to others. It may be tempting to make the decision for the person but try not to do so. Being patient and letting the person make up their own mind (in their own time) will help to develop confidence and independence.

Maintaining information and sticking with treatments
Help your relative to keep a record of information on what symptoms have appeared, what medications are taken (including dosages) and the effects of various types of treatments. It's also useful to keep a note about your relative's future health appointments, so that you can remind them when the time comes. Medication is almost always necessary in the treatment of schizophrenia but taking medication can often become problematic for people and this can escalate into a serious problem if left unattended. People stop taking their medication for a number of reasons, some of which include: a lack of insight about the illness, unwanted side effects, forgetfulness or a feeling of being well again. Below are some suggestions which may help you to keep your relative on track with medication3:

  • Talk to the doctor about changing either the dosage or the type of the medication to reduce unwanted side-effects.
  • Explain to your relative that they are feeling well again precisely because they have been taking their medication. Remind them that once the medication stops taking effect (usually a couple of weeks after cessation), the symptoms are likely to return and this could mean future hospitalisation.
  • Make tablet taking in the family a ritual. If one or more of you take medication (even vitamin pills), it can sometimes help to have everyone take their tablets at the same time. This will help not only with forgetfulness but will also help to 'normalise' the experience.
  • Buy a weekly pill box, which can be helpful for people who simply forget to take their medication.
  • Discuss the option of injectable medications with your relative and with the treating specialist. These 'depot' injections are usually given fortnightly and because they are administered intravenously, you can be sure that your relative is getting it (they can't spit it out, hide it under the tongue etc.).
  • Never sneak pills into a person's food. If paranoia exists, this will only increase it and eliminate any existing trust between you.

Dealing with persistent symptoms
Many people who have long-term schizophrenia are left with what are called 'residual' symptoms. Many of these residual symptoms centre around distrust and bizarre thinking and the best way of dealing with these symptoms is to 'reality-base' the person who is experiencing them. The term 'reality-base' means bringing the person back to the here and now by telling them the reality of the situation as you see it.

An example: "I don't need medication because I am now well".
A response: "Yes, I agree you are much better now but that is due to the effects of medication. If you don't continue to take it, you may become ill and end up in hospital again".

The statements should always be simple and direct. When you have reality-based someone, move on to the next point of conversation. Never agree with bizarre thinking as this only reinforces the truth in their mind. Never argue about a piece of bizarre thinking, just reality-base the person in a firm but calm manner.

Persistent hallucinations are distressing. If the optimal use of medication has been assessed, there are still other ways of minimising the disruptive effect of hallucinations. It is a matter of learning to focus the attention on something else, such as TV, radio or an interesting activity. Some people use headphones to block out the hallucinations, while others plan their week so that they have to concentrate on some occupational activity or rehabilitation program. Physical exercise is another avenue to explore. There are many other ways of tackling this problem (discussed elsewhere in this guide) so discuss the subject with health workers and with carers in your local support group.

Learn the warning signs of suicide
Tragically, people who have schizophrenia are in a high-risk bracket for suicide. One in every ten people will complete suicide and so any threats of suicide should always be taken very seriously. Below is a list of how people often show their suicidal feelings:

  • Being withdrawn or unable to relate to people around them.
  • Having definite ideas of how to kill themselves, and maybe speaking of tidying up affairs or giving other indications of planning suicide.
  • Talking about feeling isolated and lonely.
  • Expressing feelings of failure, uselessness, hopelessness or loss of self-esteem.
  • Constantly dwelling on problems for which there seem to be no solutions.
  • Hearing voices which may be instructing them to do something dangerous.

Seek help from your relative's doctor and other family members and friends. Call 999 or a hospital emergency room if the situation becomes desperate. Always stress to your relative that their life is important to you and to others and that his or her suicide would be a tremendous loss and burden to you, not a relief. If suicide is attempted, phone someone to come and be with you and get in contact with your local support group and let them know what has happened.

Handling a crisis
In some cases, behaviour caused by schizophrenia can be bizarre and threatening. If you are confronted with such behaviour, do your best to stay calm and non-judgemental, be concise and direct in whatever you say, clarify the reality of the situation and be clear about the limits of acceptable behaviour. Seldom, if ever, will a person suddenly lose total control of their thoughts, feelings and behaviour. Family members or close friends will become aware of a variety of behaviour which gives rise to mounting concern: sleeplessness, ritualistic preoccupation with certain activities, being suspicious and unpredictable outbursts are all common early warning signs. During these early stages, a full-blown crisis can sometimes be averted. Often the person has ceased taking their medication. If you suspect this, try to encourage a visit to your healthcare provider. If this is not successful (and the more psychotic the person the less likely it is to be so), you should contact your provider by phone in order to get advice. You must also learn to trust your intuitive feelings. If you are truly frightened, the situation calls for immediate action - call the police on 000.

It may help you to know that the person is probably terrified by his/her own feelings of loss of control. Further, the 'voices' may be giving life-threatening commands. In the person's mind, messages may be coming from light fixtures, the room may be filled with poisonous fumes or snakes may be crawling on the window. Accept the fact that the person is in an 'altered reality state'. In extreme situations, the person may 'act out' the hallucinations, for example shatter the window to destroy the snakes. It is imperative that you try to remain calm. It is also imperative that your relative get medical treatment. While waiting for medical help to arrive (or before attempting to take your relative to hospital), the following suggestions may prove helpful:

  • Remember that you cannot reason with acute psychosis.
  • Do not express irritation or anger.
  • Don't threaten or shout.
  • Don't criticise - it will only make matters worse.
  • Don't bait your relative into acting out wild threats - the consequences could be tragic.
  • Don't stand over your relative if they are seated. Instead, seat yourself.
  • Avoid direct, continuous eye contact or touching.
  • Comply with requests that are neither endangering nor beyond reasons. This provides the person with an opportunity to feel somewhat in control.
  • Don't block the doorway, however do try and keep yourself between your relative and an exit.
  • Decrease other distractions immediately - turn off the television and radio.
  • Express understanding for what your relative is experiencing.
  • Speak quietly, firmly and simply.

It is obviously far better, if possible, to have your relative go to the hospital voluntarily. If you do not think your relative will listen to you, see if a friend can talk the person into doing so. Some have found that presenting their relative with a choice seemed to work. "Will you go to the hospital with me, or would you prefer that John take you?" Such an approach may serve to reduce the person's feeling of helplessness. Offering choice, no matter how small, provides some sense of being in control of the horrible situation in which they find themselves.

However, should the psychotic episode involve violence, there may be no time for all the above strategies and more drastic measures need to be taken to protect both you and your relative from harm. Don't be hesitant to call the guards. Tell them that your relative has schizophrenia, explain what it is that your relative is doing and that you need the help of the police to obtain medical treatment and to control the violent behaviour. If you are alone, contact someone to come and stay with you until the police arrive. The doctor who has been involved with the care of your relative should be advised of the situation as soon as possible.

Emergency Planning
It is always a good idea to try as far as possible to plan for any crisis which may arise due to your relative's condition. Some points to adopt in your normal routine are listed in the table below:

  • Keep a list of phone numbers for the police, your healthcare providers and the emergency department of your local hospital handy so that they are quickly accessible.
  • Find out ahead of time which hospital to go to in case of an emergency.
  • Know which family members and friends your relative may trust more than others in an emergency.
  • Find out whom you can phone for support at any time of the day or night.
  • If applicable, decide who will take care of other children.
  • Consider explaining the situation ahead of time to your local garda station to get advice about what to do.
  • Know that the crisis situation may be less frightening to your relative if the emergency procedure has been explained and is anticipated.

A last word
Remember that schizophrenia affects everyone differently: both individuals and families. What we have presented here are only a few tips to help you through the initial, confusing stages. It is really important to keep your knowledge up to date: attend your local support group regularly, join a family support course or call us on our national helpline. Most importantly, remember that schizophrenia does not have to be a life-sentence - people can and do recover. But also remember that you too need love and support. Look after yourself and everything else will follow.

Acknowledgement

The Schizophrenia Fellowship would like to thank Schizophrenia Ireland for permission to reproduce this section of their information kit.

References

1. SANE Australia (1998) Carers Handbook: Caring for someone who has a psychiatric disability, Melbourne

2. ibid.

3. ibid.

4. Schizophrenia Society of Canada: Learning About Schizophrenia: Rays of Hope

5. SFNSW (1999) Schizophrenia: Information Guide, Sydney

6. World Schizophrenia Fellowship (1992) Schizophrenia: Dealing with a Crisis, Pamphlet 15

7. Schizophrenia Society of Canada, op.cit.


 
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